Transparency first
Privacy Policy.
AudioGen — Native Artificial Intelligence (ABN 32 261 010 254)
Last updated: 28 May 2026
01
Who We Are
AudioGen is an AI music-generation service operated by Native Artificial Intelligence (ABN 32 261 010 254), NSW, Australia, and is the data controller for the purposes of this policy. Contact us via our contact form.
02
Data We Collect
Account details (email, username, hashed password); sign-in identifiers if you use Google or Apple (the provider’s user ID, your email and name); the prompts you enter and your generation history; the audio tracks you generate; subscription and payment records; usage and credit counts; and technical data (IP address, device/browser information, cookies).
03
How We Use Your Data
To operate the generator and store your tracks; manage your subscription, credits and billing; authenticate and secure your account; respond to support; improve the service; and meet legal obligations. We do not sell your personal data.
04
AI Processing
⚠ Important
To create music, the prompts you enter (and any media you upload) are transmitted to AI processors — including OpenAI and our self-hosted generation models — for processing. We encourage you to review the relevant providers’ privacy policies; we do not control how they store or process data.
05
Service Providers
We share limited data with the processors needed to run AudioGen: OpenAI (prompt processing), Stripe and PayPal (web payments), Apple and Google (Sign-In and, for in-app purchases, App Store / Google Play billing), Cloudflare (security and content delivery), Hostinger (hosting), and Google Analytics (aggregate usage). Each operates under its own privacy policy.
06
Generated Content & Retention
Your generated tracks are stored against a per-account quota (currently up to 50 tracks). Non-favourited tracks may be removed automatically to stay within that quota; favourited tracks are kept until you delete them or your account. We retain account and payment records only as long as needed for the service and applicable law.
07
Cookies & Analytics
We use session and authentication cookies and local storage for core functionality, and Google Analytics for aggregate usage measurement. You can manage cookies through your browser settings.
08
Account & Data Deletion
You can delete your account and personal data at any time from within the app (Account → Delete account) or via our contact form. Deletion removes your account, generated tracks and associated personal data. Some records (for example, payment and tax records) may be retained where the law requires.
09
Your Rights — Australia
Under the Privacy Act 1988 (Cth) you may request access to, and correction of, your personal information, and may complain to the Office of the Australian Information Commissioner (OAIC).
10
Your Rights — EEA / UK (GDPR)
If you are in the EEA or UK, you have rights of access, rectification, erasure, portability, restriction and objection. We process your data on the bases of performing our contract with you, your consent, and our legitimate interests. The controller is Native Artificial Intelligence; you may lodge a complaint with your local supervisory authority.
11
Your Rights — California (CCPA/CPRA)
California residents may request to know, delete and correct their personal information, and to opt out of sale or sharing. We do not sell or “share” your personal information as those terms are defined under the CCPA/CPRA.
12
International Transfers
Your data may be processed outside Australia — including in the United States and the EU — by the providers listed above. Where required, we rely on appropriate safeguards for these transfers.
13
Children
AudioGen is not directed to children under 13 (under 16 in the EEA), and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us via our contact form and we will remove it.
14
Security
We take reasonable technical and organisational measures — including encryption in transit and access controls — to protect personal data. No system is completely secure, and you accept the inherent risks of transmitting data over the internet.
15
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified in-app or by email, and the “last updated” date below will change. Continued use after an update constitutes acceptance of the revised policy.
16
Contact
Native Artificial Intelligence (ABN 32 261 010 254), NSW, Australia. Reach us via our contact form.
Privacy enquiries
Native Artificial Intelligence (ABN 32 261 010 254)
NSW, Australia — contact us
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Powered by Native Artificial Intelligence